Question 1

What counts as an 'edit in progress'?

Accepted Answer

An 'edit in progress' refers to a specific change request or content update that is currently being processed by our AI or pending approval. Once an edit is published or completed, it no longer counts against your limit. You can have unlimited completed edits over time.

Question 2

What is an 'active workflow' for County PTAs?

Accepted Answer

For County PTAs, an 'active workflow' represents a distinct administrative process or oversight task, such as a bylaw review cycle, a compliance check for a school, or a county-wide event coordination effort. Completed workflows are archived and do not count toward the limit.

Question 3

What is an 'active initiative' for State PTAs?

Accepted Answer

Active initiatives are broader, long-term strategic efforts managed at the state level, such as a membership drive, a legislative advocacy campaign, or a statewide training program. These are tracked until marked as concluded.

Question 4

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can adjust your plan at any time. Upgrades take effect immediately with a prorated charge, while downgrades apply at the start of the next billing cycle. This allows you to scale up during busy seasons like back-to-school.

Question 5

Do School PTAs need the Authority Access add-on?

Accepted Answer

Authority Access is optional for School PTAs but highly recommended. It provides a secure portal for Principals to review and approve content, ensuring governance alignment. County and State plans include this feature by default.

Question 6

What is included in the School Launch & Configuration Fee?

Accepted Answer

The one-time $100 fee covers the initial technical setup of your PTA.AI instance, domain configuration, secure hosting environment provisioning, and the initial ingestion of your existing brand assets and basic information.

PTA website platform pricing for school communities.